Privacy regulations
Vrouwenhof playground and pancake restaurant (hereinafter referred to as Vrouwenhof) collects personal data. This privacy statement applies to all services offered by Vrouwenhof which collect personal data. This privacy statement tells you everything about how we collect your personal data and for what purpose. You will also find all your rights in relation to your data and how to exercise those rights.
Identity and contact details of the controller
The controller of the processing of personal data is Vrouwenhof playground and pancake restaurant, registered with the Chamber of Commerce under number 69127506, located at Vrouwenhoflaan 3 in Roosendaal, contactable at telephone number 0165 533797 and by email at info@vrouwenhofroosendaal.nl
Purposes of data processing
Vrouwenhof processes personal data for:
- The conclusion and execution of the concluded agreement(s), such as handling purchases of entrance tickets in the webshop or the conclusion of a subscription;
- Service purposes, such as contacting you and answering questions you have asked e.g. via the website;
- Compliance with legal obligations. Vrouwenhof processes your data to comply with legal obligations, such as tax obligations;
- Marketing purposes, such as:
- Promotional purposes. This includes, inter alia, the conduct of win promotions and promotional campaigns, sending newsletters, displaying offers and information, sending information, service messages or other electronic messages on vrouwenhof Websites and beyond via advertising networks and social media channels, such as Facebook, Instagram, Twitter and LinkedIn;
- Profiling purposes. This includes sharing and combining personal data to develop a profile so that we can better tailor the content of our websites, information, advertisements, products and services to your interests and behaviour.
- Development and analysis purposes in order to further develop and improve our websites, for statistical analysis and market research, such as anonymously measuring response to our sweepstakes and promotional campaigns and sending anonymous surveys.
Your personal data are processed by us for entering into and performing agreements for our services and managing the resulting relationships, including carrying out activities aimed at increasing the customer base. If the personal data is not provided, we cannot contact you or, in the case of a newsletter subscription, inform you about our services and activities.
If you are under 16 years old, you may only provide us with your personal data if you have permission from your parent or guardian. We therefore ask you not to provide us with any data if you have not yet obtained consent.
If you fill in a contact/quote, application or newsletter subscription form on the website, or send us an e-mail, the data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for it to be fully answered and processed. We apply the following retention periods for this purpose:
Data type | Retention period | |
Contact, reservation and quotation forms on the website | Max. 3 years | |
Newsletter subscriptions | Until unsubscription from the newsletter | |
Participation (win) actions | Max. 6 months after end of action | |
Personal data on entering into an agreement (online ticket, season ticket holder, reservation) | Max. 7 years (including data sent via the above methods, but only if there is a commercial relationship) |
Your rights
As a data subject, you have a number of rights, including: Inspection, Rectification, Obliteration, Restrictions, Objections, Transferability of your personal data. Also, as a data subject, you have the right to lodge a complaint regarding processing of personal data with the personal data authority and/or court.
- Right of inspection
You have the right to request your data recorded and stored at Vrouwenhof at any time. You will then receive an overview of your data. - Right to rectification and supplementation
Are your details incorrect? Or has your data changed? You have the right to have this rectified by Vrouwenhof. You can change your details regarding the newsletter via the url provided at the bottom of each e-mail. - Right to oblivion
Do you no longer want your data to be recorded at Vrouwenhof? Then you have the right to have your data erased. - The right to restrict processing
Do you no longer want all or part of your data to be used by Vrouwenhof? If so, please let us know. Your data will then remain stored because it cannot (yet) be deleted for the purpose for which it was collected. We will no longer carry out any transactions with it. - The right to object
Do you not want Vrouwenhof to use your data? Then you have the right to object to the processing of your data. - Right of transferability
Should you need the data stored at Vrouwenhof for another party. Then you have the right to transfer. In doing so, Vrouwenhof must transfer all your data to the other party. - Right to file a complaint
You have the right to file a complaint with Personal Data Authority, if you feel that Vrouwenhof is not handling your data properly.
If you wish to exercise the above rights, please contact us at info@vrouwenhofroosendaal.nl For verification purposes, we need to verify the authenticity and validity of your identity to establish that your request is legitimate. For this purpose, we may need to carry out identity verification. We will only accept an identity verification if it meets the conditions below:
- In the copy, make your Citizen Service Number unreadable, including in the number sequence at the bottom.
- Write in the copy that it is a copy.
- Write in the copy that it is meant for Women's Court.
- Write in the copy the date you issue the copy.
Making a secure copy with KopieID app
You can secure a copy of your ID with the help of the KopieID app. This way, you do not give up more personal information than strictly necessary. You can download the KopieID app from the Apple App Store, Google Play Store or Windows Phone. The app is a publication of the Ministry of the Interior and Kingdom Relations.
Visitor data and Google Analytics
We use Google Analytics to track general visit data and to analyse how effective our AdWords ads are on Google search result pages. The data is thus used for statistical analyses of visiting and clicking behaviour on the website. We also use it to optimise the functioning of the website. We have also set up Google Analytics to be privacy-friendly, so that IP addresses are anonymised and data is sent over a secure connection.
We have a processing agreement with Google. The statistical data is transferred to and stored by Google on servers in Europe and the United States. Read the Google privacy policy for more information, as well as the specific Google Analytics privacy policy. For information on how Google is GDPR compliant, Google has specific pages: Google Cloud and the GDPR and What Google is doing in terms of data protection.
Google uses this information to keep track of how our website is used, to provide us with reports on the website and to be able to offer Vrouwenhof, as advertiser, information on the effectiveness of our campaigns. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. We have no influence on this.
We would like to explicitly point out that these data can never be traced back to you as a person or individual by Vrouwenhof. The data collected by Vrouwenhof will not be provided to third parties.
Newsletter
We offer a newsletter with which we want to inform and inspire interested parties. Your e-mail address will only be added to the list of subscribers with your explicit consent. Every newsletter contains a link with which you can unsubscribe. Until then, the data will be kept. The newsletter subscriber file is not provided to third parties.
Processor agreement
We have signed a processing agreement with all companies that process our data. This stipulates, among other things, what the personal data may be processed for and what security measures must be taken where the personal data is stored. It also states that the person processing the data must treat it confidentially and may not, on his or her own initiative, process it for a purpose other than that stated in the processing agreement.
We have partnered with CM.com, as a service provider for processing and storing personal data in a secure environment.
Security
We take the necessary technical and organisational measures (such as a login or password system, physical security measures, etc.) to ensure that your personal data are protected against loss or unauthorised use